Frequently Asked Questions

How long do they last?

The lifespan of your Clipinhair Extensions is between 3 months to a year, depending on usage and how well you look after them. Daily usage, the use of heated styling tools, and frequent washing all contribute to the wear and tear of your extensions. To help improve the longevity of your extensions we advise not sleeping in your extensions, always using salon-grade heat protectant sprays, and only washing your extensions every 10 - 20 wears.

How do I put them in?

  1. Start by parting the section of your hair in line with your earlobes.
  2. Open the clips and attach them as close to the roots as possible; starting with the middle clip.
  3. Repeat steps 1 through 3 at different partings of your hair; starting at the lower half of your head and working your way up. Follow your hairline and be sure to balance them out evenly. You may need one or two practice rounds, but once you get it, it should take only a few minutes.
  4. Your extensions should feel secure and will not come out until you unclip them.
  5. NEVER try to slide the extensions off without first opening the clip.

Watch this step by step video showing you how to attach half a set of Clipinhair Extensions:



How often do I wash them?

Your Clipinhair Extensions should ONLY be washed every 10-20 wears, or when the hair has a build of products and have become unmanageable to style.

Tip: Airing out your extensions is often all you need to keep them clean. You can use a little Moroccan hair oil to keep them smelling fresh and feeling soft :)


How long does delivery take?

We currently offer 2 different delivery methods:

  • To your local post office: Overnight.
  • Courier to your door: 1-4 working days.

Should I get the 20" or 16"?

It is really up to you, and what look you are going for. Here is a photo showing the different between the two.

clip in hair length guide

How many pieces do I need?

Clipinhair extensions are for thin to medium hair. If you have very thick hair, you may need 2 sets. Each set is 120 grams and has 8 pieces; all the same length, but different widths as follows:

clip in hair extensions

What if I choose the wrong colour?

If you choose the wrong colour you may return your Clipinhair Extensions for exchange within 7 days, as long as the quality seal is unbroken and they have NOT been worn.

NB! We cannot take back any hair that has been opened due to quality and hygiene reasons. So be 100% sure before opening the packet!

Read our full return policy.

Can I colour them?

It’s preferable that you choose the correct colour Clipinhair Extensions from the begining, as they have already undergone a chemical process to get them to that specific colour. However, they can be coloured a darker shade, but not lighter, and bleaching them is not recommended. Be aware that colouring your extensions will considerably shorten the lifespan of your extensions.

If you do opt to dye your extensions, we recommend getting them colored at a professional and experienced hair colourist who has previous experience working with hair extensions. Send an email through to info@clipinhair.co.za and we can refer you to someone in your area. We would advise testing your chosen on one clip weft prior to coloring the full set to ensure the resulting shade is what you anticipate. We also recommend using a semi-permanent color, as it is far more gentle on the hair extensions. We do not recommend lightening your Clipinhair Extensions, as it will require them to be bleached. Bleaching is a very harsh and harmful chemical process, which will alter the quality of your hair extensions and could potentially severely damage them.

Should I choose straight or wavy?

Both these options have their perks, but if this is your first set of Clipinhair Extensions it is best that you choose the style that you most often wear. So if your hair is naturally straight, or you straighten it most mornings, then we recommend going for the straight set. For those with naturally wavy hair, or if you perm or curl your hair, the wavy extensions are perfect for you. You won’t need much styling, just clip in and go!

You are able to curl the straight extensions and straighten the wavy extensions, should you wish. Just remember that excessive styling will greatly shorten the lifespan of your extensions. If you have already purchased a straight set you can always purchase a wavy set for days when you feel like a quick and easy change.

For additional help choosing the right product, send us a few photos of your hair in different lighting conditions and we will help in any way we can. Take your own Clipinhair extensions before and after photos and see what a difference these products can make.

How do I choose the right shade?

Choosing the right shade of Clipinhair Extensions is easy. Take a look through our product guide and select the colour you feel is closest to your current hair colour. If you are unsure of what colour to choose simply send two photos of yourself, in indoor and outdoor lighting, to info@clipinhair.co.za and we'll help you select the right colour!

If you do choose the wrong colour you may return the hair extensions, with the quality seal unbroken, and we will send you another shade.

View our full Return Policy here.

Are they comfortable to wear?

Clipinhair extensions are designed to be non intrusive. The small clips are able to be firmly attached without pulling on your hair or causing irritation to your scalp. Your extensions should be taken out before you go to bed, to ensure that they don’t get tangled. No damage is caused to your own hair when wearing Clipinhair Extensions.

What does Clipinhair cost?

Clipinhair prices range from R 1,250 to R 1,350, depending on length. Sets are available in 11 different shades and have 8 different pieces; all at equal lengths.

Available sets:

20" - wavy - R 1,350
20" - straight - R 1,350
16" - straight - R 1,250

What does Remy (Remi) mean?

Remy (or Remi) hair extensions are made of real human hair, and are considered to be the highest quality hair extensions available. This is because the utmost care is taken when they are being created. The key element to their quality is that the cuticles are kept intact and not stripped. Preserving the hairs cuticles, and aligning them in a unidirectional fashion, creates extensions that are completely natural in appearance and texture. This process ensures that the hair remains super soft, shiny, silky and completely tangle-free throughout its lifetime.

Find out more about Remy hair extensions here.

What is Virgin hair?

Virgin Remy hair is hair that has been completely unprocessed. For extensions to qualify as virgin hair, they must meet rigorous standards. These include; not being exposed to heat damage and harsh agents such as cigarette smoke and drugs , been permed, dyed, coloured, bleached and/or chemically processed in anyway! It also means the hair comes from a single donor, and all the cuticles are completely intact, running in the same direction. This hair is extremely expensive, if it isn't expensive then question the supplier.

We don’t supply Virgin Remy hair, but we do supply real-human Remy hair that has been dyed and chemically processed. Find out more here.